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Thomas Cook

Thomas Cook - Details

About Thomas Cook

The Thomas Cook Group is the oldest and best known name in leisure travel with a history of innovation that started in 1841. We are very proud to serve the 23 million customers who chose to travel with us each year and, are focused on transforming our business so that we can serve even more customers in ways that deliver better their holiday dreams.

Thomas Cook History

Thomas Cook is the world’s best-known name in travel, thanks to the inspiration and dedication of a single man. Thomas Cook began his international travel company in 1841, with a successful one-day rail excursion at a shilling a head from Leicester to Loughborough on 5 July. From these humble beginnings Thomas Cook launched a whole new kind of company – devoted to helping Britons see the world.

A Brief History

On 9 June 1841 a 32-year old cabinet-maker named Thomas Cook walked from his home in Market Harborough to the nearby town of Leicester to attend a temperance meeting. A former Baptist preacher, Thomas Cook was a religious man who believed that most Victorian social problems were related to alcohol and that the lives of working people would be greatly improved if they drank less and became better educated. As he walked along the road to Leicester, he later recalled, 'the thought suddenly flashed across my mind as to the practicability of employing the great powers of railways and locomotion for the furtherance of this social reform'.

At the meeting, Thomas suggested that a special train be engaged to carry the temperance supporters of Leicester to a meeting in Loughborough about four weeks later. The proposal was received with such enthusiasm that, on the following day, Thomas submitted his idea to the secretary of the Midland Railway Company. A train was subsequently arranged, and on 5 July 1841 about 500 passengers were conveyed in open carriages the enormous distance of 12 miles and back for a shilling. The day was a great success and, as Thomas later recorded, 'thus was struck the keynote of my excursions, and the social idea grew upon me'.

Thomas Cook Today

Today, Thomas Cook Group plc is one of the world’s leading leisure travel groups, with sales of over £9 billion and more than 20 million customers. The group is supported by c.27,000 employees and operates from 17 countries. It is number one or two in all its core markets. Thomas Cook’s vision is to deliver trusted, personalised holiday experiences through our high-tech, high-touch strategy. We will be there for our customers wherever, whenever and however they want to connect with us.

Thomas Cook’s timeless spirit of innovation started in 1841 and it is this that makes us stand out from the crowd. It is reflected in our new, trusted products and growing suite of online tools and applications (such as “RepAdvisor” and “DreamCapture”). Innovation shaped our past and it will continue to shape our future.

Life at Thomas Cook

Life at Thomas Cook is fast-paced, and as full of change as it is of opportunity. As a leading international travel company in the middle of driving through an exciting transformation plan, we value those who thrive on such change.

We believe in empowering our people, so when you join us, you’ll be given the chance to create, to learn and to innovate. You’ll also be given the support and training you need to develop your career in the direction you choose.

The way we work is defined by our values – which underpin everything we do.

Our values - WE PROMISE

Quality–We only offer holidays we’re proud to put our name to.

Service– We’re here to help you all the way through your holiday, from planning it to returning home.

Reliability– We’ve got everything covered, so rely on us and just enjoy your holiday.

Working Abroad

Our customers are of all ages, come from all walks of life, and have a huge range of interests, from hiking to clubbing, skiing to surfing, lazing on the beach to soaking up some culture. Our Overseas teams are just as diverse. But they all have one thing in common; know how to put the customer first every time.

A thriving career all year round

They also know that you get a better deal when you’re working abroad with Thomas Cook. For a start, our jobs aren’t just for the summer. We’re a sizeable holiday company that believes strongly in developing and nurturing our internal talent. Because we have both summer and winter resorts, you may be able to have a job abroad all year round. What’s more, our ‘Step Up’ training programme gives a structure to your development, where you can move from Rep to Head Rep to Resort or even Destination Manager. You can move across divisions, too, if you want to.

More resorts. The best benefits

What’s more, because we have resorts all across the globe, you will get to travel further with us, once you get there, you’ll find we take very good care of you. Our people know they can trust us to give them a safe, comfortable place to live, to make sure they’re fully insured and to pay for return flights to the resort. You will be given a thorough training programme, so you don’t feel as if you’ve been thrown in at the deep end. No wonder people come to work with us abroad year in, year out. 

For any questions or queries please e mail: Overseasrecruitment.team1@thomascook.com